Privacy Policy

Effective Date: 01 Feb 2024

At Better Life Place Co., Ltd. (“Better Life Place”, “we”, “us”, or “our”), we understand the importance of privacy and are committed to protecting the personal information of our clients (“you” or “your”) in accordance with the Personal Data Protection Act (PDPA) of Thailand and other relevant privacy laws.

This Privacy Policy outlines the types of personal information we collect, how we use it, the circumstances under which we may disclose it to third parties, and the measures we take to ensure its security.

1. Information We Collect
We may collect the following types of personal information:
– Identifying information such as name, age, identification number, and gender.
– Contact information including address, email, and phone number.
– Health information relevant to counseling services, including mental health history, treatment plans, session notes, and other related health information.
– Payment information for the processing of our services.
– Any other information voluntarily provided to us by you during the provision of our services.

2. Use of Information
Your personal information is used for the following purposes:
– To provide you with counseling services.
– To process payments for our services.
– To communicate with you regarding your appointments and other related services.
– To comply with legal and regulatory requirements.

3. Disclosure of Information
We will not disclose your personal information to third parties without your consent, except in the following circumstances:
– To comply with legal obligations or respond to legal proceedings.
– To protect the rights, property, or safety of Better Life Place, our clients, or others.
– In connection with a sale, merger, or business transaction involving Better Life Place.
– We require all third parties to respect the confidentiality of your personal information and to treat it in accordance with the law.

4. Data Security
We have implemented appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal information to those employees and contractors who have a business need to know.

5. Data Retention
We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Rights
Under the PDPA, you have the right to:
– Request access to your personal information.
– Request correction of any inaccuracies in your personal information.
– Request the erasure of your personal information.
– Object to processing of your personal data.
– Request restriction of processing your personal information.
– Request transfer of your personal information.
– Withdraw consent at any time where we are relying on consent to process your personal information.
– To exercise any of these rights, please contact us using the details below.

7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us
If you have any questions about this Privacy Policy, please contact us:

Better Life Place Co., Ltd.
Address: 519 Moo 1, Ban Sai Mun, Sawang Daen Din, Sakon Nakhon, Thailand, 47110
Email: raymond@betterlifeplace.com

We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy.